We want you to be happy with the product you have purchased. If you are not 100% satisfied with your purchase you can return your purchase with the original invoice for an exchange or refund at any GAZMAN freestanding retail store or by posting it back to our warehouse within 30 days of order receipt.
Please note that orders paid with Afterpay can be exchanged at any GAZMAN store or by posted back to GAZMAN Online. Afterpay exchanges in store must be of equal or greater value and any differences in payment must be settled in store at the time of the exchange and cannot be added to your Afterpay payment plan.
Orders paid with Afterpay requiring a partial or full refund cannot be accepted in any GAZMAN store and must be posted back to GAZMAN Online to faciliate the refund through the Afterpay system.
Please ensure that the items are unwashed, unworn, unused items in their original condition with the original tags. For health reasons, there are no exchanges on the purchase of underwear unless exhibiting a genuine manufacturing fault.
The postage costs for returns to the online warehouse will be covered by the customer but GAZMAN will cover the cost of sending the exchanged item(s) back to you. GAZMAN is not liable for the loss of an item that is in transit to our online warehouse. It is recommended that you post your items using registered mail so you can track the parcel.
GAZMAN items purchased from Myer or David Jones are subject to their returns policies and procedures and cannot be exchanged at a GAZMAN freestanding retail store or the GAZMAN warehouse.