We are working hard to dispatch your orders as quickly and safely as possible while ensuring our distribution centre meets Victoria's level 4 restrictions. Please note that we are currently experiencing delays due to the high volume of orders, and the effects of increased COVID-19 safety measures.
We appreciate your patience during this time. To track the status of your parcel, please click here.
Our shipping provider Australia Post is currently experiencing significant network impacts and delivery delays due to COVID-19. Please refer to the Australia Post website for more information. They have also advised that Express Post will continue to be prioritised as the fastest option for customers, but may take five business days or more to be delivered.
If you require further assistance, feel free to contact our Customer Service team on 1300 897 289 Monday - Friday from 9.00am - 5.30pm AEST.
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